Privacy Notice

Privacy Statement

This is a statement of the practices of Software Manager, in connection with the capture and the use of personal data and the steps taken to protect your personal data and respect your right to privacy.

Software Manager fully respects your right to privacy and actively seeks to preserve the privacy rights of those who share information with it. Any personal information which you volunteer to Software Manager will be treated with the highest standards of security and confidentiality, in accordance with the EU local Member State and European Data Protection legislation. Software Manager shall process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and the EU local Member State law.

The privacy notice explains the following

• How we collect and use personal data?
• The purpose and legal basis for collecting personal data
• How we store and secure personal data?
• Details of third parties with whom we share personal data
• What are your rights?

How and why we collect personal data?

The data we collect from you will be used by Software Manager in accordance with the purposes outlined in this privacy notice. We collect personal data via website forms, written application forms and documents, email and phone enquiries and surveys. We also collect information via third parties and international affiliates.

Students

We collect the data we need to register you as a student, for the administration of student services. No sensitive personal data are requested either collected.

Research Participants

One of the objectives of Software Manager is to carry out and support research. Where personal data is processed by Software Manager for the purposes of research, if necessary, detailed information about how personal data will be used will be provided to research participants prior to the collection of the relevant personal data or shortly after if the data is obtained from a third party. Where possible personal data collected for research purposes will be pseudonymised so that the participant is no longer identifiable.

Website Users

Information on internet traffic is collected routinely by Software Manager. This technical information is used for statistical or administrative purposes. It is NOT used to gather identifiable personal information on individual website visitors, except in so far as this is permitted by law and may be necessary in order to prevent or detect problems or offences in relation to the operation of the website.

Children

We sometimes may collect data from children under the age of 18. Children's data is collected for the purposes of providing information on courses.

Cookies Policy

We use information gathered from cookies to help improve your experience of softwaremanager.eu. Some cookies are essential so you can move around the website and use its features.

Our website also contains third party cookies. You can refuse or consent to third party cookies when you first visit our website or by following the guidelines in our Cookie Policy. You can find more information in our Cookie Policy.

The purpose and legal basis for collecting your data

In order for the use of personal data to be lawful it should be processed on the basis of either the consent of an individual concerned or another legal basis, set out in the General Data Protection Regulation.

Software Manager will ensure that your data is processed fairly and lawfully in keeping with the principles of data protection and will process personal data under various legal bases depending on the purpose for which the data is collected.

Specific information on the legal basis for processing your personal data will also be provided at the point of collection of personal data. These may include:

• Where the processing of personal data is necessary for the formation of a contract with you;
• Where the processing of personal data is not related to the official functions of Software Manager we may sometimes process personal data based on legitimate interests e.g. for the administration of events, purchasing of tickets and the use of our services.

How we store and secure your data

Any data we collect from you will be stored confidentially and securely as required by Software Manager Information Security Policy. Software Manager is committed to ensuring all accesses to, uses of, and processing data is performed in a secure manner.

In keeping with the data protection principles we will only store your data for as long as is necessary and in accordance with our Records Management Policy and Records Retention Schedule which you can find on our website.

When we store your personal data on our systems the data will primarily be stored either on Software Manager premises and secure IT platforms within the European Economic Area (EEA) which are also subject to European data protection requirements.

We may store or share your data outside the EEA in the following circumstances:

• For processing international applications and sharing data with partners.
• When using cloud services for the secure storage of data. Some cloud service providers store data in international data centres e.g. the US. Software Manager will only use services which are compliant with the European General Data Protection Regulation and who satisfy the conditions for processing personal data outside the EEA.
• For research projects with other research partners where we have your consent to do so.
• If we are required to do so by law.

Details of third parties with whom we share personal data

Software Manager will share your data with third parties where necessary for purposes of the processing and where there is a legal basis to do so. Software Manager may share relevant personal data with the following categories of third parties:

• IT or cloud service providers that provide essential services to Software Manager e.g. Google.
• Firms that provide professional services to Software Manager such as legal firms and auditors.
• Firms that provide archiving and storage and disposal of confidential waste.
• Research and academic partners.

When we share your data with the third parties outlined here Software Manager will endeavour only to share the data that is needed, that the data is only processed according to our specific instructions and that the same standards of confidentiality and security are maintained. Once the processing of the data is complete any third parties with whom data was shared will be required to return the data to Software Manager save where they are required to retain it by law.

Archives

Software Manager Archives, which comprise administrative, legal and historical records of archival value. This collection represents the Software Manager memory, and is of important historical value. Software Manager will process personal data of archival value in accordance with Genera Data Protection Regulation (EU) 2016/679 and the EU local Member State law. Personal data retained by Software Manager for archival purposes will be stored and secured in accordance with the principles of data protection.

What are your rights?

You have the following rights over the way we process your personal data.

Right of Access

You have the right to request a copy of the personal data we are processing about you and to exercise that right easily and at reasonable intervals.

Consent

You have the right to withdraw your consent where that is the legal basis of our processing.

Rectification

You have the right to have inaccuracies in personal data that we hold about you rectified.

Erasure

You have the right to have your personal data deleted where we no longer have any justification for retaining it subject to exemptions such as the use of anonymised data for scientific research.

Object and Restrict

You have the right to object to processing or restrict the processing of your personal data if:

• We have processed your data based on a legitimate interest which you believe to be unfair to you.
• The personal data was processed unlawfully;
• You need the personal data to be deleted in order to comply with legal obligations;

Portability

Where it is technically feasible you have the right to have a readily accessible electronic copy of your data transferred or moved to another data controller if we are processing your data based on your consent and if that processing is carried out by automated means.

Contact

If you have any queries relating to the processing of your personal data or if you wish to make a complaint or escalate an issue relating to any of your rights you can contact us by filling this form.